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Previous Volume 335:995-999 September 26, 1996 Number 13

	Since this article has no abstract, we have provided an extract of the first 100 words of the full text and any section headings.

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The quality of medical care provided by managed-care plans is an increasingly complicated and controversial topic.^{1,2,3,4,5,6,7} Traditionally, the quality of care has been measured by professional judgment, often rendered subjectively in individual cases.⁸ Now, as health care delivery and financing are being reordered by the rapid growth of managed care, physicians and the health plans with which they contract are being called to greater account for the quality of the services they provide. The scrutiny is coming largely from corporations and governments, which are concerned that as health plans compete, they may stint on services to reduce prices.⁹ In addition, . . . [Full Text of this Article]

Creation of the NCQA

The Move to Independence

Accreditation of Plans

Performance Measurement

The Attitudes of Large Employers

The Attitudes of Health Plans

The Complications of External Review

Other Accrediting Bodies

Conclusions

References

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