Quality of care is making a comeback. After more than two decadesof preoccupation with the costs of health care, more attentionis being devoted to quality. But much of the attention is comingfrom unlikely sources organizations more often associatedwith efforts to reduce costs. Employers are talking about thequality of health care.1,2 Managed-care companies and insurerstalk about it.3,4 Data touted as measures of quality are increasinglyappearing in newspaper and magazine articles.5,6,7 The HealthCare Financing Administration and the Joint Commission on Accreditationof Healthcare Organizations (JCAHO) have called for a more cooperativeeffort to . . . [Full Text of this Article]
Skepticism about Quality Improvement
Need for New Approaches to Quality Improvement
Quality Improvement and Better Outcomes for Patients
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Mount Sinai School of Medicine New York, NY 10029-6574
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