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Regina Herzlinger, a leading analyst of the health care business and a professor at the Harvard Business School, has written an engaging book about the changes in the American health care industry. It is a multifaceted work in which Herzlinger addresses the impact of technology on health care costs, the structure of health care financing, and the emerging role of consumer choice. The book will interest a broad range of readers, but it is especially important for physicians and health care administrators.
The book has an informal style and is peppered with insights gleaned from Herzlinger's own experience. This informality
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