A vibrant movement to improve the quality of health care hassprung up in the United States. Report cards on health plans,hospitals, medical groups, and even individual physicians haveappeared on the front pages of newspapers, on television, andon the Internet. Projects to solve problems of quality withinhealth care institutions dot the health care landscape. A smallbut determined cadre of physician leaders has developed a scienceof health care quality and is working to transform that scienceinto a national movement.
Two main strategic threads intertwine to create the presentand future agenda of the movement . . . [Full Text of this Article]
Problems with Quality
Measuring Quality
Organizations Concerned with Quality
Pressuring Institutions from the Outside
Creating a Culture of Quality Inside Institutions
Conclusions
References
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