If the Institute of Medicine is right, then at the very least,100 patients will die in hospitals in the United States todaybecause of injuries from their care, not from their diseases.How many will die tomorrow?
Tom Nolan, one of the leading quality-improvement scholars ofour time, identifies three essential preconditions for improvement:will, ideas, and execution.1 Improvement requires will, becausedurable improvement is not an accident; it takes effort. Leftalone, systems tend to deteriorate. Roads decay until someonedecides to repair them. Patients will suffer injuries from careuntil someone decides otherwise.
From the Institute for Healthcare Improvement, Boston.
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