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Volume 349:1093-1094 September 11, 2003 Number 11
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The Quality of Care in the Veterans Affairs Health Care System

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 by Jha, A. K.
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To the Editor: In their article on the effect of the transformation of the Veterans Affairs (VA) health care system on the quality of care, Jha et al. (May 29 issue)1 describe some of the changes in the VA system that led to remarkable improvements in quality. Patient care also benefited from computerized physician-order entry, implementation of an electronic medical record system, pharmaceutical software, bar-code–based administration of medication, adoption of clinical pathways and guidelines, computerized alerts, clinical reminders, and immediate access to remote patient data.

Perhaps Medicare and commercial health insurance carriers could follow the path the VA system took . . . [Full Text of this Article]


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