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Previous Volume 335:891-894 September 19, 1996 Number 12 Next

	Since this article has no abstract, we have provided an extract of the first 100 words of the full text and any section headings.

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Of the many issues now confronting medical professionals, none seems more perplexing than the debate about the quality of care. Just a few years ago, physicians could be confident that they alone had a social mandate to judge and manage the quality of care. Now, that mandate is contested daily in industrial boardrooms, legislative-hearing rooms, and even medical-consultation rooms. The very language of current discussions about the quality of care leaves many physicians tongue-tied and uncomprehending: observed and expected mortality, outcomes and process measures, SF-36, case-mix and case-severity adjustments, profiles, HEDIS measures, control charts, continuous quality improvement, total quality management, . . . [Full Text of this Article]

A Series on the Quality of Care

Perspectives on the Quality of Care

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Massachusetts General Hospital
Boston, MA 02114

Address reprint requests to Dr. Blumenthal at the Health Policy Research and Development Unit, Massachusetts General Hospital, 50 Staniford St., Boston, MA 02114.

References

Related Letters:

Series on the Quality of Health Care
Loftman B. A., Weinberg D., Stewart G. M., Friedman S. A., Greenwald M. S., Marciniak T. A., Golden W. E., Brasher R., Baker R., Lakhani M., Blumenthal D., Brook R. H., McGlynn E. A., Cleary P. D., Berwick D. M.
Extract | Full Text  
N Engl J Med 1997; 336:804-807, Mar 13, 1997. Correspondence

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