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Correspondence
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Volume 340:649-653 February 25, 1999 Number 8
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Doctor Discontent

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 by Kassirer, J. P.
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 by Grumbach, K.
To the Editor: Neither Grumbach et al. in their article on primary care physicians' experience of financial incentives in managed-care systems (Nov. 19 issue)1 nor you, Dr. Kassirer, in your accompanying editorial2 have addressed the fundamental conflict that is inherent in our health care system and that underlies the dissatisfaction of physicians. Our patients wear two hats and thus have two expectations of us. As a community of consumers, they demand cost containment and value in their health care system, but as sick patients in our offices, they expect complete and unrestricted access to the full spectrum of specialty, hospital, . . . [Full Text of this Article]

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