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Previous Volume 348:2263-2264 May 29, 2003 Number 22 Next

	Since this article has no abstract, we have provided an extract of the first 100 words of the full text and any section headings.

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To the Editor: The Sounding Board article by Volpp and Grande (Feb. 27 issue)¹ addresses the effects of hospital inefficiency on the hours worked by residents and, ultimately, on errors in care. A study we undertook to quantify the time spent by members of the house staff on nonclinical tasks highlights this issue. The time spent on several activities was measured: holding (on the telephone) for the page operator or laboratory, ordering studies, looking for charts or forms, and waiting for a computer. Over a two-week period, 14 residents prospectively recorded data on these activities. Each resident spent more than . . . [Full Text of this Article]

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