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Correspondence
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Volume 348:2578-2579 June 19, 2003 Number 25
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The Death at Duke

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 by Campion, E. W.
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To the Editor: In his Perspective article "A Death at Duke" (March 20 issue),1 Dr. Campion observes, "Systems do not become safer when those involved are told, `Be more careful' or `try harder.'" As an attorney who has spent 25 years representing hospitals, I respectfully disagree. It is precisely the mindset that a particular person's role in the process is not crucial that leads to errors. Whether during a call to a surgeon in the middle of the night or on a plane trip to harvest the donor's organs, questions are not asked and documentation is not reviewed because "surely . . . [Full Text of this Article]




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