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Previous Volume 348:2580 June 19, 2003 Number 25 Next

	Since this article has no abstract, we have provided an extract of the first 100 words of the full text and any section headings.

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To the Editor: Vincent's thoughtful discussion of adverse events and our response to them (March 13 issue)¹ should be mandatory reading for all residents, attending physicians, and dentists. He correctly suggests that the academic health care culture often views mistakes as lapses of character. In such an environment, constructive and empathetic responses characterized by clarity, candor, and compassion may be replaced by self-protective, evasive, or defensive behavior. Those of us who are clinical mentors must create an environment that encourages clinicians to view mistakes as opportunities to improve patient outcomes through thoughtful analysis, while sensitizing residents to the consequences of . . . [Full Text of this Article]

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