Public Reporting and Pay for Performance in Hospital Quality Improvement
Peter K. Lindenauer, M.D., M.Sc., Denise Remus, Ph.D., R.N., Sheila Roman, M.D., M.P.H., Michael B. Rothberg, M.D., M.P.H., Evan M. Benjamin, M.D., Allen Ma, Ph.D., and Dale W. Bratzler, D.O., M.P.H.
Background Public reporting and pay for performance are intendedto accelerate improvements in hospital care, yet little is knownabout the benefits of these methods of providing incentivesfor improving care.
Methods We measured changes in adherence to 10 individual and4 composite measures of quality over a period of 2 years at613 hospitals that voluntarily reported information about thequality of care through a national public-reporting initiative,including 207 facilities that simultaneously participated ina pay-for-performance demonstration project funded by the Centersfor Medicare and Medicaid Services; we then compared the pay-for-performancehospitals with the 406 hospitals with public reporting only(control hospitals). We used multivariable modeling to estimatethe improvement attributable to financial incentives after adjustingfor baseline performance and other hospital characteristics.
Results As compared with the control group, pay-for-performancehospitals showed greater improvement in all composite measuresof quality, including measures of care for heart failure, acutemyocardial infarction, and pneumonia and a composite of 10 measures.Baseline performance was inversely associated with improvement;in pay-for-performance hospitals, the improvement in the compositeof all 10 measures was 16.1% for hospitals in the lowest quintileof baseline performance and 1.9% for those in the highest quintile(P<0.001). After adjustments were made for differences inbaseline performance and other hospital characteristics, payfor performance was associated with improvements ranging from2.6 to 4.1% over the 2-year period.
Conclusions Hospitals engaged in both public reporting and payfor performance achieved modestly greater improvements in qualitythan did hospitals engaged only in public reporting. Additionalresearch is required to determine whether different incentiveswould stimulate more improvement and whether the benefits ofthese programs outweigh their costs.
Source Information
From the Division of Healthcare Quality, Baystate Medical Center, Springfield, MA (P.K.L., M.B.R., E.M.B.); the Department of Medicine, Tufts University School of Medicine, Boston (P.K.L., M.B.R., E.M.B.); Premier Healthcare Informatics, Premier, Charlotte, NC (D.R.); the Centers for Medicare and Medicaid Services, Baltimore (S.R.); and the Oklahoma Foundation for Medical Quality, Oklahoma City (A.M., D.W.B.).
Address reprint requests to Dr. Lindenauer at the Division of Healthcare Quality, Baystate Medical Center, 759 Chestnut St., P-5931, Springfield, MA 01199, or at peter.lindenauer{at}bhs.org.
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