In this issue of the Journal, Landon and colleagues report ona Herculean undertaking a study of quality-improvementinterventions conducted at 44 community health centers.1 Thisstudy showed a modest improvement in some process measures andno improvement in intermediate or end-stage outcomes results that are similar to those of most previous large-scalequality-improvement initiatives. As the authors correctly note,improved processes may not be accompanied by discernible improvementsin outcomes for several reasons. A particularly important problemis that the majority of Health Plan Employer Data and InformationSetstyle performance measures used to guide most large-scalequality-improvement . . . [Full Text of this Article]
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From the VA Ann Arbor Health Services Research and Development Center of Excellence and the Schools of Medicine and Public Health, University of Michigan both in Ann Arbor.
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